Legal

Terms & client agreement.

Last updated 27 September 2026

This is the agreement between you and RUDQP (Rudraksha Chawla, Ottawa, Ontario). It covers photography, video, content, website and automation services, registering on this website, and using this website. It works together with the privacy policy, the refund policy and the quote you receive.

Part A. Booking and payment

1. Who can book

You must be 18 or older to make a booking. Anyone under 18 is welcome in front of the camera, but a parent or legal guardian has to make the booking, agree to these terms and be present or give written consent for the shoot.

2. Bookings and quotes

Prices on the website are starting points. After you send your request I confirm a written quote and my availability. A quote is valid for 14 days unless it says otherwise. Your booking is confirmed only once the deposit is received. The quote lists exactly what is included (hours, number of edited images, add-ons, delivery time), and it forms part of this agreement.

3. Deposit and payment

A 50% deposit, paid by Interac e-Transfer or cash, holds your date. The balance is paid on the shoot day unless your quote says otherwise. Galleries and final files are released once the balance is paid in full. Monthly packages are billed at the start of each month.

4. Prices and currency

All prices are in Canadian dollars. The price in your quote is the full price you pay, including any travel fee or other mandatory charge; nothing is added at the end.

5. Late payment

If a payment is more than 14 days late, I may pause work, hold back delivery, or take down anything I host for you (such as a website) until it is paid. I will always email you before doing so.

6. Rescheduling and cancellation

Reach out as early as you can to reschedule. Deposits cover time held and preparation, so they are non refundable, but moving your date with at least 7 days notice carries the deposit to a new date within 12 months, subject to availability. The full detail is in the refund policy.

Part B. Photography and video agreement

7. Location, travel and weather

Shoots in Ottawa are included in your price. Outside Ottawa a travel fee may apply, confirmed before you book. Any venue, parking, permit or entry fees are paid by the client, and getting permission to shoot at a private location is the client's responsibility. For outdoor shoots, if the weather makes it unsafe or clearly unworkable, we will move to a backup location or pick a new date at no extra cost.

8. On the day

I bring the gear and direction. You bring yourselves. If you arrive late, the session still ends at the booked time. Extra time on the day can be added at the hourly rate in your quote if I am available. For shoots longer than 6 hours, a short meal break is included in the schedule. Everyone is treated with respect, and I may end a session if I or anyone else is made to feel unsafe; the session is then treated as completed.

9. Weddings and events

I photograph the day as it happens and cannot guarantee every moment or every guest will be captured. Please share a timeline and a list of must-have group photos at least 7 days before. Venue rules, other photographers, videographers and guests with phones can limit where I can stand; I am not responsible for photos missed because of them. If another photographer is hired for the same event, please tell me in advance.

10. If I cannot make it

If illness, injury or an emergency stops me from attending, I will first try to reschedule with you. For a date that cannot move, such as a wedding, I will offer a trusted, experienced photographer in my place if you agree. If neither works, every payment you made for that booking is refunded in full.

11. Editing style and files

You are booking my eye and editing style, as shown in my portfolio. I choose and edit the best images from your session; the number delivered is a guide, not a fixed count. Unedited, rejected or RAW files are not included, not sold and not released. Colour and exposure are corrected on every delivered image; heavy retouching, body or face reshaping, and removing objects are quoted separately.

12. Delivery

Edited photos are delivered to your private online gallery within the timeframe in your quote. Rush delivery is available as an add-on. Video and reels are delivered as finished files; project files are not included.

13. Gallery storage and backups

Your online gallery stays open for at least 12 months after delivery. Please download your images and keep your own backups. I keep an archive copy for a limited time as a courtesy, but I cannot guarantee files are available after the gallery closes.

Part C. Copyright, credit and usage rules

14. Who owns the photos

Under Canada's Copyright Act, the photographer is the owner of the copyright in the photos and videos they make. Rudraksha Chawla (RUDQP) keeps the copyright in every image and video from your session, including all edited and unedited files. Paying for a session buys a service and a licence to use the results; it does not transfer copyright. I also keep my moral rights, which means my work may not be changed in a way that harms my reputation, or used with a product, cause or service I would object to.

15. What you may do: your personal licence

Once your balance is paid, you receive a personal, non-exclusive, non-transferable licence to use your delivered images for personal, non-commercial purposes, for example:

• printing them for yourself, family and friends at any print lab;
• sharing them on your personal social media, messaging apps and personal website;
• using them as a profile picture, including on LinkedIn for a headshot;
• using them in personal gifts, albums, invitations and thank-you cards.

16. Giving credit

Whenever you post my images online, please credit the photographer, for example "Photo: @rudqp" or "Photo by RUDQP" in the caption, and tag @rudqp where the platform allows. Businesses, venues, vendors, magazines and blogs must always credit "Photo: RUDQP (rudqp.com)" next to the image.

17. What is not allowed without written permission

• selling the images, or licensing them to anyone else;
• using them to advertise or promote a business, product or service (unless you bought a commercial licence);
• entering them in contests or submitting them for publication;
• adding filters, cropping out or altering the look, or editing them in any app and then posting them as my work;
• removing watermarks, credits or file information;
• claiming to be the photographer, or letting someone else claim it;
• using the images, or my style, to train or prompt artificial intelligence tools;
• passing the files to vendors, venues or other businesses for their own use. They can ask me directly for a licence.

18. Commercial and brand use

Headshots, product, brand and content shoots booked by a business include the commercial licence described in the quote: usage on the business's own website, social media and marketing for the period stated. Paid advertising, packaging, billboards, resale or use by another business needs an extended licence, quoted in writing. If no period is stated, the commercial licence lasts for 2 years from delivery and can be renewed.

19. Permission to use your likeness

You give RUDQP permission to use photos and videos from your session in which you appear, together with your first name, in my portfolio, on this website, on social media, in printed material and in advertising. You can ask me in writing not to use your images, before or after the shoot, and I will respect that for anything not yet published. If you are booking for other adults, such as family members or wedding guests, you confirm you have told them about these terms. Images of anyone under 18 are only shown with a parent or guardian's permission.

20. If the rules are broken

If images are used outside this licence, I will first ask for the use to be corrected, credited or removed. If that does not happen within 7 days, I may charge the fee for the commercial licence that would have been needed, and I keep every right I have under the Copyright Act.

Part D. Websites, content and automation projects

21. Scope and revisions

Each website, content or automation project has a written scope in its quote: pages, features, number of reels or posts, and rounds of changes. Work outside that scope, or more rounds of changes than included, is quoted separately before I start it. Projects are billed in stages; a stage that has been completed and approved is not refundable.

22. What I need from you

You provide text, logos, photos, product details, logins and feedback on time. If a project waits on you for more than 30 days, I may pause it and restart it when my schedule allows, and the next stage is still due as quoted.

23. Who owns the website and content

Once the project is paid in full, you own the finished website content made for you (your text, your images, your design as delivered) and the domain registered in your name. I keep ownership of my own tools, code libraries, templates, automations and methods, and give you a permanent licence to use them as part of your website. I may show the finished project in my portfolio and case studies unless we agree otherwise in writing. Reels, graphics and other content made for you can be used on your own channels for as long as you like once paid for; the raw footage and project files stay with me.

24. Third-party services

Websites and automations rely on outside services such as hosting, domain registrars, email, n8n, CRMs, payment processors and social media platforms. Their fees, terms and outages are outside my control, and their costs are paid by you unless your quote says otherwise.

25. Hosting, support and monthly packages

Hosting, maintenance and monthly content packages run month by month and can be stopped with 30 days notice; months already delivered are not refunded. After a website is launched, fixes for anything I built wrong are free for 30 days. After that, changes and support are billed at the rate in your quote.

26. Content you send me

If you send me logos, music, text, reference photos or other material, you confirm you have the right to use it and that it does not break anyone else's rights. You are responsible for claims arising from material you supplied, and for the accuracy of your own business information, prices and legal pages.

Part E. Your information and promotion

27. The information you give me

To quote and run your project I ask for your name, email, phone number and, when it matters, a postal address: the place where the shoot happens, where prints or products should be mailed, or the billing address for an invoice. You agree that the details you give are accurate and that I may use them to reply to you and plan your booking, work out travel, send invoices and anything you order by mail, keep records required for tax and accounting, and promote RUDQP as described below. Your details are shared only with the services that help me run the studio, and your postal address is never given to other businesses for their own marketing. Full detail is in the privacy policy.

28. Calls, texts and emails

By giving your phone number and email you agree that I may call, text, WhatsApp or email you about your enquiry and booking. These are service messages, not marketing. Offers and news are only sent if you tick the optional box, and every one has an unsubscribe link, as required by Canada's Anti-Spam Legislation (CASL).

29. Your information and images in advertising

By booking or registering with RUDQP, you agree that the details you share (your first name, the type of session, your city and any feedback you give) and the photos and videos from your session may be used to promote RUDQP, including on this website, social media, paid ads on platforms like Instagram, Facebook, Google and TikTok, and printed material. Your phone number, email address and home address are never published and never sold. Your email or phone may be shared with ad platforms such as Meta and Google in encrypted (hashed) form, only so they can show or skip ads for people who already know RUDQP. You can change your mind at any time by emailing [email protected]; I will stop using your details and images in new advertising within 30 days, although ads already printed or published cannot always be recalled.

30. Reviews and testimonials

If you leave a review or send feedback, I may quote it on this website, in social posts and in ads, with your first name, city and the type of project. I may shorten a review but will never change its meaning.

Part F. Using this website

31. Website content

All photos, videos, text, design and code on rudqp.com belong to RUDQP unless stated otherwise. You may view the site and share links to it. You may not copy, download, screenshot for reuse, republish, frame, scrape, or use any of it to train AI tools without written permission.

32. Acceptable use

Please do not submit fake bookings or someone else's details, send spam, use bots or automated tools on the forms, or try to break or test the site's security. The forms are protected against automated use, and I may block anyone who misuses the site. Prices and availability shown are for information and can change until confirmed in a written quote.

Part G. Legal

33. Liability

I take great care with every project and keep backups of my gear and files. Even so, if images or work are lost or damaged because of equipment failure or something outside my control, my liability for any booking is limited to the amount paid for that booking. I am not responsible for indirect losses, such as travel or venue costs.

34. Events beyond anyone's control

Neither of us is responsible for failing to meet these terms because of events outside our reasonable control, such as severe weather, natural disasters, public health orders, fires, or government restrictions. In that case we reschedule first, and if that is not possible, payments for work not yet done are refunded.

35. Your rights as a consumer

Nothing in these terms takes away any right you have under Ontario's Consumer Protection Act (or the law that replaces it), or under the consumer protection laws of the province you live in. If any part of these terms conflicts with those laws, the law wins. After you book, you receive your quote and a link to these terms by email so you have a copy of our agreement. Refunds owed to you are paid within the time the law requires, and in any case within 10 days.

36. Privacy under Canadian law

Your personal information is handled under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, for residents of Quebec, Quebec's private-sector privacy law, as explained in the privacy policy.

37. Accessibility

If you need an accommodation to book or take part in a shoot, such as a step-free location, extra time, or information in another format, tell me and I will do my best to arrange it, in line with Ontario's accessibility laws.

38. Language

These terms are written in English. Clients living in Quebec can ask for a French version before booking, and I will provide one. Les clients qui résident au Québec peuvent demander une version française de ces conditions avant de réserver.

39. Changes to these terms

I may update these terms from time to time, and the date at the top shows the latest version. Your booking is covered by the version you agreed to when you booked, unless we both agree otherwise in writing.

40. Governing law and the whole agreement

These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. Any dispute will be heard in the courts of Ottawa, Ontario, including Small Claims Court, unless consumer protection law gives you the right to bring it where you live. If one part of these terms cannot be enforced, the rest still applies. These terms, your quote and the refund policy are the full agreement between us, and anything added must be in writing, email included.

Contact

Questions? Email [email protected].